Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
Window Genie of Charlotte Uptown-Northeast Reviews
Real Stories, Real Results
- Natalie Amalongvia Google
- Edward Hallvia Google
“I am extremely pleased with the house washing and interior/exterior window service I received. I found Andy to be highly professional, and Antoine was hardworking and conscientious. The cost of the service was comparable to other quotes, but they exceeded my expectations. I will use them in the future and highly recommend them to others.”
Owner Response:
“Thank you so much for your review and kind words, this means a lot to us. It was great meeting you, and we were happy to provide your house washing and window cleaning services. We look forward to working with you again soon!”
- Matt Mahonyvia Google
Owner Response:
“Thank you for your five star review! We appreciate the opportunity to provide your window cleaning and pressure washing services and look forward to working with you again soon.”
- Chris Williamsvia Google
“I was able to schedule the cleaning for the following day. The crew was on time and worked very efficiently to clean all windows and window sills. Also great follow up to ensure that everything was done to my satisfaction! I will definitely use them again!”
Owner Response:
“Thank you so much for your note and review. We appreciate your feedback and look forward to working with you again soon!”
- Alison Hallvia Google
“Great service! Andy was very responsive and quick to do an estimate for the services and very quick to actually schedule the work to be completed. Clear communication all along the way! The second key of course to a good business is who comes out to perform the work. I had Collin and Antoine and they both were very personable and not only did a great job but also made sure I didn’t have any remaining requests. Collin went out of his way to provide me a reference for a problem that came up with one of my windows that isn’t in the scope of work of Window Genie. Antoine was exceptionally thorough on the work that had to occur on my roof. Very Helpful! If you need your windows or gutters cleaned I highly recommend this team!”
Owner Response:
“Thank you so much for your kind words and note! We take a lot of pride in the quality of our work and service, and your review and feedback here made our entire team's week. Thank you so much for taking time to share everything - we all really appreciate it and look forward to working with you again soon.”
- Mitchell D'Eramovia Google
“Window Genie of Charlotte Uptown-Northeast provided superior and professional gutter cleaning services for my house. The entire process from booking to completion was seamless and the price was very fair. A big thank you to the team, Colin and Antoine, for the great job! I would recommend Window Genie of Charlotte Uptown-Northeast to anyone looking to get their gutters cleaned!”
Owner Response:
“Thank you so much for your review and kind words. On behalf of our entire team, we appreciate your support. We were happy to provide your gutter cleaning service, and look forward to working with you again soon.”
- Adam Swanvia Google
“On time and job done right. Thank you Window Genie Uptown Charlotte :)”
Owner Response:
“Thank you for your feedback and note! We appreciate the opportunity to clean your windows and look forward to providing your house wash and pressure washing this spring.”
- Stephanie Ballentinevia Google
“Andy and Antoine did a very good job. They were courteous, timely, thorough and professional. I will definitely use them again.”
Owner Response:
“Thank you so much for your review, your feedback and note means a lot to us. We appreciate the opportunity to help with your home and provide your window cleaning and pressure washing services, and we look forward to working with you again soon.”
- Cory Brooksvia Google
“I highly recommend window Genie for anyone in need of gutter cleaning services. Their professionalism, expertise, and customer-focused approach truly set them apart. I will definitely be using their services again in the future!”
Owner Response:
“Thank you so much for your review and kind words. We appreciated the opportunity to clean your gutters and we look forward to working with you again in the future!”
- Gerald Smithvia Google
“Does a very good job with recommend them for all your work.”
Owner Response:
“Thank you so much for your review, we appreciated the opportunity to provide our gutter cleanout services. It was great meeting you and we hope you had a great holidays!”
- Billy Maddalonvia Google
“These guys did a really good job. Worth every penny!”
Owner Response:
“We appreciate the opportunity to earn your business cleaning your windows and gutters! It was great meeting and chatting with you - thank you for everything, and we look forward to providing you service again soon.”
- Todd Harlanvia Google
“Great service and a great job cleaning cutters, fast and no mess left behind. Will definitely use again.”
Owner Response:
“Thank you for your review - we appreciate your feedback and were happy to earn your business cleaning out your gutters. It was great meeting you, and we look forward to working with you again soon.”
- Barbara Sivertsvia Google
“Window Genie’s employees were very polite & professional, giving concern to the house & bushes. Great job in cleaning out the gutters & washing out a troublesome spot. Thanks Andy!”
Owner Response:
“Thank you so much for your kind words - this means a lot to our team and we appreciate your feedback and the opportunity to earn your business cleaning out your gutters. We look forward to working with you again soon!”
- Sharon M Wellingvia Google
“They did a really good job of cleaning mt gutters :-)”
Owner Response:
“It was great meeting you, we were happy to help with your gutter cleanout and appreciate your review!”
- Craig Grimesvia Google
“The company was referred to me and Andy came out to give me an estimate for the job and they did an outstanding job. They were professional. I strongly endorse them.”
Owner Response:
“Thank you so much for your kind words and review. It was our pleasure helping with your window film project and we appreciate your feedback and the opportunity to earn your business.”
- Andrew Cavanaghvia Google
“I couldn’t be happier with the Christmas lights installed by Window Genie! Andy, the owner, was incredibly friendly and professional throughout the entire process. The pricing was very reasonable, especially considering it included both the installation of their own high-quality lights and their removal after the season. The results are stunning—far better than anything I could have done on my own. I highly recommend their services to anyone looking for beautiful, hassle-free holiday lighting! Lastly, All lights are plugged in to just one plug that’s on a timer so we don’t have to touch it at all. It turns on it dusk and turns off six hours later. Super convenient”
Owner Response:
“Thank you so much for your review and sharing your photo - your home looks great! We appreciate the opportunity to earn your holiday lighting business and recommendation, and are glad you are happy with how everything looks. We hope you have a great Holiday season!”
- Sandra Jacksonvia Google
“Andy and his team did an amazing job at my home. The team was very professional and friendly. They helped me put my Christmas wreaths up too. I plan to use them again. Thank you Andy and team !!!”
Owner Response:
“Thank you for your kind words and note, this means so much to our team. It was a pleasure providing you window cleaning services and we were happy to play a part in helping with your holiday decorations!”
- Mia Ersoffvia Google
“This year we had Window Genie professionally install our Christmas lights and now we’re never going back to doing it ourselves. I loved how Andy provided a custom light design in advance, so we knew exactly what to expect. Installation was fast and easy. We have already seen received so many compliments from our neighbors. We’ll definitely be using their services again next year.”
Owner Response:
“Thank you for your note and review! We are glad you (and your neighbors) enjoy your holiday lights, and we appreciate the opportunity to earn your business.”
- Brooks Lockettvia Google
“I was hesitant about hiring someone at first but I'm glad we did. The Window Genie team arrived on time and finished the entire installation in about an hour. Communication was super easy from start to finish - quick responses and simple to coordinate timing. Installers were friendly and pro. The lights are high quality and you get to keep them up for the entire holidays (until January). They have automatic timers (which you can also control manually) so our house lights up every evening without us thinking about it. I liked that they walked me through how everything works and made sure I was comfortable with the timer settings. If you hate dealing with holiday lights like I do, these guys are it.”
Owner Response:
“Thank you for your great note and feedback. Our team loved seeing your photos of your home at night, and we are thrilled with how your Holiday Lights turned out. Thank you, and we look forward to working with you again soon!”
- Dan Robertsonvia Google
“This was my first time paying someone for lights and it was definitely worth it! Way better than spending my whole Saturday on something I never do myself. Andy and his team were great and got in and out very quickly. The lights look great as well. Planning to use them this spring for pressure washing also!”
Owner Response:
“Hi Dan, thank you for your note. We were happy to provide our holiday lighting services, and look forward to working with you again shortly!”
- olivia loefflervia Google
“Window Genie did an amazing job cleaning the windows at our facility! They were incredibly thorough and attentive, taking their time to ensure everything was spotless. You can really tell they take pride in their work, and it shows in the results. The team was super friendly and professional, making the whole experience seamless. We’re already looking forward to our next service with them—highly recommend!”
Owner Response:
“Hi Olivia, we appreciate your kind words and feedback. It was a pleasure providing window cleaning service for you all and we were happy to help contribute to the great community and facilities you all have built. We look forward to providing our next service and chance to work together again.”
- Tim Wallacevia Google
“The Window Genie folks did a great job. The house and windows look great. Highly recommend.”
Owner Response:
“Hi Tim, thank you so much for your review and feedback. We appreciate the opportunity to provide house washing and window cleaning services for you and hope to earn your business again in the future.”
“I should have done this sooner for my home. I’m so pleased that that I now have privacy from someone looking in and that the glare is gone. Andy and his team were professional! Installation was simple and not much disruption. I couldn’t be happier.”
Owner Response:
“Thank you for your great feedback and review! We enjoyed working with you and appreciate the opportunity to earn your business and install your window film.”